Dead Tree Edition: Not a Smooth Move: Postal Service Hides Change-of-Address Forms: "The U.S. Postal Service has recently made it more difficult for customers to submit a change of address, even though reducing mis-addressed mail is one of the agency’s major strategic objectives.
“USPS no longer displays hardcopy change of address (COA) forms at its retail locations,” the Postal Bulletin stated in an issue released today. The Postal Service publication reminded USPS employees of new rules requiring them “to keep Mover’s Guide copies behind the counter so that they are inaccessible to customers without the help of a retail associate.”"
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment