Looking to cooperate more with its competitors, the U.S. Postal Service is hoping to expand its package returns service through major carriers UPS, FedEx Corp. and DHL, says Jim Cochrane, acting vice president of ground packages at the U.S.P.S. But while none of the three big carriers have yet to publicly express an interest in the service, the Postal Services’ sole returns partner for now, Newgistics Inc., plans a major expansion of the service this year, Newgistics CFO Mike Twomey says.
The Postal Service wants to expand the returns service—through which the U.S.P.S. takes packages from a consumer’s home address to a postal facility, where a private carrier picks it up to complete delivery back to a retailer or manufacturer—as part of a broad effort to expand its delivery business in cooperation with carrier companies. Newgistics specializes in serving apparel and consumer electronics retailers, so extending the U.S.P.S. returns service through other carriers could broaden its reach
May 10, 2008
Postal Service looks to expand package returns service with major carriers
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